If a customer persistently pays late or makes excuses, check them out and consider whether you’re prepared to continue supplying on credit terms. […]

The general public needs free access to ATM withdrawals in their communities. People who don’t use digital payments are increasingly at risk […]

Customers have access to debt information and answers to queries whenever they need it? That’s what this brief post is all about.The […]

Only a small percentage of finance managers look for a big problem tosolve. Here at DSL we believe the sundry debt mountain […]

Regular readers of this column will know that, at DSL, we believe that securing payment of sundry debts owed to local authorities […]

We recently presented at the LACEF conference in Northampton. LACEF is the Local Authority Civil Enforcement Forum which has been running for […]

“These figures are startling enough but what if councils are owed other significant debts beyond CT and business rates? Could recouping some […]

In this Whitepaper we cover; How can effective debt collection practices release funds for essential front-line services? Is Local Government focussing on […]

Regardless of the kind of company you’re dealing with, it’s the ones withoutstanding customer service that you tend to remember most. The […]

Throughout my career I have been involved in Council Tax and Business Rate collection and most local authority contracts are awarded via […]

Given the reduction in Central Government grants to local authorities of 49.1% between 2010-11 and 2017-18, and the recent National Audit Office […]

In May 2017 I contacted a large central London Council and enquired whether they would be willing to meet and discuss how […]